Before we get started

At DTAILS, we value efficiency. We know our strengths and goals. Let's be straightforward. Let's clarify a few things:

• What solution are you currently using?
• Who is responsible for packing and shipping your orders?
• What system is employed for email marketing?
• How can customers reach you?
• What system do you use for accounting?

Following our initial meeting, you'll be invited to a workshop where we lay all aspirations on the table. We'll need clarity on topics such as:

• What's effective and what's lacking in your current technologies and architecture – what's missing?
• Describe the ideal customer journey – what should it look like?
• Who do you admire, and what are others successfully doing?
• What languages, currencies, and payment options should be included?
• How swiftly can we progress?
• What priorities should we set in each sprint to balance value with time-to-market effectively?