[Services]
It's your webshop we're creating. That's why it's all about you.

It's about getting closer to one another. That's why we sit down at the table to get to know you. Not to brag about what we've done for others. You can't use that, because you are not them.

Shopping cart Shopify Magazine. D.TAILS – Shopify Plus Partner

Your old system presented its own set of challenges. It was too complex, possibly too expensive—and yet it was ineffective: It crashed, was slow to update, and over time, you've developed numerous small customizations that now hinder each other. It's completely overwhelming, and you don't know where to begin.

We get close to you by asking a lot of questions. Like, really a lot. We ask, we listen, and we understand. Because we've been there ourselves, and now it's about your needs and your ambitions.

Welcome to DTAILS!

SHOPIFY STORES

With Shopify and DTAILS, your business is geared for growth. We build both your storefront and ensure everything is in order on the back-end. We know all the little tricks that make your shop run smoothly – so you can sleep soundly at night, earn big during the day – and probably even while you sleep.

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INTEGRATIONS & APPS

Integration of ERP, PIM, WMS, or something entirely different? We delve into the details and create optimized processes that lead to happy customers and overjoyed employees who finally feel they are using their time wisely. Our developers can also assist with apps that refine your setup.

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E-COMMERCE TECH STACK

Take your conversion rate to the next level with Klaviyo – a data-driven email marketing platform with a 100% focus on e-commerce. And how about providing your customers with VIP customer service through Gorgias across channels? As a Gorgias Partner and Klaviyo Gold Partner, we can set you up for success.

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DTAILS APPROVED

Over time, we've encountered a myriad of consultants who spoke in jargon and seemingly never set foot in a warehouse. That's not how we operate. We speak plainly and know what we're talking about. You'll only get advice from us that we would follow ourselves. We call this kind of sound advice DTAILS approved.

About DTAILS

"With DTAILS, we've found a partner who listens to our needs and finds the solutions that make the most sense. I have only good things to say. About each and every one."

Bille Korsbro, Head of Marketing & eCommerce, OUR UNITS

"I have worked with at least 4 different web agencies, and more than 5 CMS systems. The shift to Shopify with D.TAILS has been, by far, the best experience I have had."

Fredrik Sinander, Digital Manager, SILVA
Expert status doesn't come from nothing.

We are Scandinavia's first Shopify Plus Partner. Because we never stop nerding out, because we speak from personal experience, are trustworthy, and overall just do our work properly.

ABOUT DTAILS

Before we get started

At DTAILS, we don't waste time. We know what we can do, and we know what we want. That's why, even at our first meeting, we ask you to come well-prepared. Be ready with answers when we ask:

What do you have today, and what are you dreaming of? We need to understand your challenges to be able to clear them out of the way.

Perhaps you're coming from WooCommerce or Salesforce Commerce Cloud, or maybe you have a completely custom-built solution. No worries, we can easily migrate you to Shopify. Should we transfer your current design, past orders, customer database, and content, or should we start completely from scratch?

We need to fully understand your setup to create something that truly makes a difference. So how does your logistics look today – do you have a third-party logistics solution that we need to integrate?

Shopify works seamlessly and elegantly with external systems like Shipmondo and Webshipper, and if you’ve completely outsourced your logistics, that’s not a problem either.

It would be a real shame to create a sleek webshop if you have an outdated email marketing system that doesn't integrate with Shopify. Shopify has its own built-in system that makes it easy to keep your customers engaged.

We're also adept at integrating Klaviyo with Shopify if you're looking to fully optimize your inbox experience. Klaviyo offers a multitude of fantastic email flows that enhance your business and make building strong customer relationships a breeze.

Even the most exquisite webshop can fail if customer service isn't handled properly. When inquiries flood in via email, Facebook, Instagram, Messenger (you can continue the list) – it's easy to lose track, forget to respond, and suddenly, those negative reviews start to roll in. Oh no!

Customers should always receive a response. They need the help they're seeking. That's why we're fans of Gorgias. It consolidates all your communication in one place.

Once again, it’s all about the overview – what needs to work together? Maybe you have an ERP system that manages prices, but does something need to be sent back from Shopify – order by order, day by day, or in another setup?

Perhaps you prefer to consolidate everything in Shopify, where you can also create custom invoices and more. You’ll get it just the way you want it!

The first workshop

After our initial meeting, we invite you to a workshop where all dreams are laid on the table. We'll dive deep into your current technologies and architecture – what's causing trouble, what do you miss? Perhaps you've noticed other successful webshops, so let's explore what others are doing well.

And what about your strategy: What does the growth journey look like? Are you planning to expand beyond the country's borders – how many languages, currencies, and payment options should we include? We'll also examine the customer journey and employ the strongest tools to make it absolutely fantastic.

We are detail tailors. You can completely relax.

How quickly can we move forward?

We always choose 'the smallest shoe that fits.' Shopify makes it possible to get off to a great and quick start. The system is super intuitive, and you'll quickly find out how easy it is to set up products, process orders, and experiment with layout.

For some, it makes sense for us to aim for a lightning-fast launch and then wait with more unique customizations until phase 2, where you've become familiar with the shop and have had time to explore the many possibilities.

What are you waiting for? Start the adventure right away – reach out to us today!

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