[Services]
We're building your webshop. That means it's all about you.

It's about getting close to each other. That's why we sit down at the table to get to know you. Not to boast about what we've done for others. That's of no use to you, because you are not them.

Shopping cart Shopify Magazine. D.TAILS – Shopify Plus Partner

Your old system had its own unique challenges. It was too complicated, maybe too expensive – and yet it didn't work: It crashed, took a long time to update, and over time you've developed a bunch of small adjustments that are now getting in each other's way. It's completely overwhelming, and you don't know where to start.

We get close to you by asking a lot of questions. Really a lot. We ask, we listen, and we understand. Because we've been there ourselves, and because it's now about your needs and your ambitions.

Welcome to DTAILS!

SHOPIFY STORES

With Shopify and DTAILS, your business is geared for growth. We build both your storefront and ensure that everything is in order on the back-end. We know all the little tricks that make your shop run smoothly – so you can sleep soundly at night, earn a lot during the day – and probably also while you sleep.

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INTEGRATIONS & APPS

Integration of ERP, PIM, WMS, or something entirely different? We delve into the details and create optimized processes that result in happy customers and jubilant employees who finally feel they are using their time correctly. Our developers can also assist with apps that refine your setup.

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E-COMMERCE TECH STACK

Take your conversion rate to the next level with Klaviyo – a data-driven email marketing platform with 100% focus on e-commerce. And how about offering your customers VIP customer service with Gorgias across channels. As a Gorgias Partner and Klaviyo Gold Partner, we can set you up for success.

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DTAILS APPROVED

Over time, we have encountered a sea of consultants who spoke gibberish and seemingly had never set foot in a warehouse. That is not the case with us. We speak frankly and know what we are talking about. You only get the advice we would follow ourselves. We call such good advice DTAILS approved.

About DTAILS

"With DTAILS, we have gained a partner who listens to our wishes and finds the solutions that make the most sense. I have only good things to say. About each and every one."

Bille Korsbro, Head of Marketing & eCommerce, OUR UNITS

"I have worked with at least 4 different web agencies, and more than 5 CMS systems. The shift to Shopify with D.TAILS has been, by far, the best experience I have had"

Fredrik Sinander, Digital Manager, SILVA
Expert status doesn't come from nothing

We are Scandinavia's first Shopify Plus Partner. Because we never stop nerding out, because we speak from personal experience, are trustworthy, and overall just do our work properly.

ABOUT DTAILS

Before we begin

At DTAILS, we don't waste time. We know what we can do and we know what we want. Therefore, right from our first meeting, we ask you to be well-prepared. Have answers ready when we ask:

What do you have today, and what do you dream of? We need to understand your challenges to clear them away.

Maybe you're coming from WooCommerce or Salesforce Commerce Cloud, or perhaps you have a completely custom-built solution. No worries, we can certainly move you over to Shopify. Should we migrate your current design, previous orders, customer directory, and content, or should we start entirely from scratch?

We need to understand your entire setup if we're going to create something truly impactful. So what does your logistics look like today – do you have a third-party logistics solution we need to integrate?

Shopify works seamlessly with external systems like Shipmondo and Webshipper, and if you have completely outsourced your logistics, that's not a problem either.

It would be a real shame if we create a slick webshop, while you have an antiquated email marketing system that doesn't integrate with Shopify. Shopify has its own built-in system that makes it easy to keep customers engaged.

We are also skilled in integrating Klaviyo with Shopify if you want to go all in on the inbox. Klaviyo offers a wealth of fantastic email flows that optimize your business and make it effortlessly easy to build great customer relationships.

Even the most delicious webshop can end up as a failure if customer service is not under control. Because when inquiries flood in via email, Facebook, Instagram, Messenger (continue the list yourself) – you lose track, forget to answer, and then the bad reviews start to roll in. Oooh no!

Customers must always get a response. They need the help they require. That's why we are fans of Gorgias. Here, you gather all communication in one place.

Once again, it's about the overview – what needs to work together? Maybe you have an ERP that keeps track of the prices, but should something be sent back from Shopify – order by order, day by day, or in another setup?

Perhaps you prefer to gather everything in Shopify, where it's also possible to create custom invoices, etc. You get it the way you want it!

The first workshop

After our first meeting, we invite you to a workshop where all dreams must be laid out on the table. We delve into your current technologies and architecture – what bothers you, what do you miss? Maybe you have an eye on other webshops, so let's look at what others are doing successfully.

And what about your strategy: What does the growth journey look like? Do you need to go beyond the country's borders – how many languages, currencies, and payment options should we include? Of course, we also look at the customer journey and deploy the strongest tools to make it absolutely fantastic.

We are detail tailors. You can completely relax.

How fast can we move forward?

We always choose 'the smallest shoe that fits.' Shopify makes it indeed possible to get off to a good and quick start. The system is super intuitive, and you will quickly experience how easy it is to create products, process orders, and play with the layout.

For some, it makes sense for us to go for a lightning-fast launch and then wait for the more unique customizations until phase 2, where you have gotten to know the shop and have had time to play with the many possibilities.

What are you waiting for? Start the adventure right away – contact us today!

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