eCommerce Business Developer at DTAILS

DTAILS is Denmark's coolest Shopify Plus Partner. We develop innovative and best-in-class Shopify solutions. You're boarding the Rolls Royce.

As part of the DTAILS team, you'll be surrounded by the industry's best and nicest developers, project managers, and e-commerce experts. Most of us meet daily at our bright office in Stryhn's old liver pâté factory in the heart of Nørrebro, while others work remotely. We inspire each other and have each other's backs. We cheer each other on and celebrate our shared successes. We love our work, and we also love everything we have at home. Therefore, we are flexible.

As an eCommerce Business Developer, you help ensure that customers get value from their Shopify solution and continue their growth. You work alongside support, developers, and sales, ensuring that a bridge is built between customers' needs and the technical solutions. Are you ready to hit the gas pedal?

#you

  • Are proactive and outgoing – you don't wait for the customer to call, you reach out yourself
  • Hold regular status meetings – ensuring customers always feel taken care of
  • Identify customer needs – listen to customers and understand where they have challenges before they do
  • Spot new projects – discover when a customer needs major changes, such as a new design, internationalization, or integrations
  • Help customers set goals, analyze performance (traffic, conversion rates, etc.), and continuously present improvement opportunities and new features, apps, and optimizations
  • Ensure that customers remain with DTAILS – by delivering value and making it easy for them to continue the partnership
  • Stay sharp – you are always updated on the latest Shopify features and love hearing about cool solutions from your colleagues – it inspires you

#we

  • Get excited when we see a colleague grow and develop
  • Work on cool hardware and create the best conditions for success
  • Have a handpicked team of super talented back-end and front-end developers who strive to deliver the best solutions
  • Meet in groups when things get really tough – we solve difficult tasks together
  • Celebrate what we think should be celebrated – and share it with our loved ones
  • Enjoy varied quality meals for lunch
  • Offer flexible conditions so you can be just as good at home as you are at work


#skills

  • Strong communication skills
  • At least 3 years of hands-on experience with e-commerce. If you also have knowledge of SEO and tracking, we are extra happy
  • Take responsibility and know what propriety is
  • Experience with modern project tools (we use ClickUp for task organization and Gorgias as a customer service platform)

Send us your CV and a few lines about why you are specifically applying to DTAILS – we look forward to hearing from you!