Gift Card Fulfillr FAQ

  1. What happens if a newly created order is already captured by Shopify, and the app settings are "Capture and fulfill"?
    Answer: The app operates independently of whether there are transactions ready to be captured or not on an order. If the app setting is "Capture and fulfill", the app will proceed to capture if there are transactions available for capture.
  2. How does the app work in conjunction with the shop settings regarding automatic fulfillment of orders and gift cards?
    Answer: The app functions independently of the shop fulfillment settings; thus, gift cards in orders will be fulfilled regardless of whether it is initiated by the shop setting or the app settings.
  3. How does the app handle draft orders?
    Answer: The app also processes gift cards on draft orders.